Our Clients Are Fantastic

We work for people who understand our true value

November 2021. By Cassy Aoyagi: Our team members think working with our clients is one of the greatest things about working at FormLA Landscaping. I would agree!

Because we’ve really clearly defined our value proposition, our have a few things in common. First, our clients care deeply about the well-being of Los Angeles and know how sustainable landscaping supports it. They appreciate the distinctive beauty and value of California native plants. Finally, they genuinely want to do right in the world.

Because our clients are different, our work is different. Our clients:
 

Appreciate Our Team Member’s Expertise

Many of our clients looked far and wide to find a sustainable landscaping firm. They know our team members’ expertise and experience is rare and that it can help them reach their net zero aspirations, save money and time, or simply enjoy more beauty and birdsong. That creates a very different foundation for a relationship than simply mowing and going.
 

Have Curiosity

Our way of landscaping tends to spark clients’ curiosity. They become fascinated by the distinctive foliage in their gardens and the wildlife it attracts. They want to know how things work and why we do things the way we do. They want advice on what to plant where, as they expect that plant to stay and grow into the design of their gardens. This gives our team members’ opportunities to showcase their expertise, teach, learn, and connect with the people who benefit most from their work.
 

Become Our Cheerleaders

If you read our clients reviews, you’ll notice something. They notice our team. Their reviews are not simply about the results of our work, they are about their interactions with our exceedingly competent and communicative team members. They understand that the craftspeople and horticultural experts who install and grow their garden are every bit as responsible for their gardens’ beauty as those who designed it.
 

Make Our Days – Daily!

It is rare to have a day without a client email or text delighting a bloom, bird, lizard, butterfly or deer who is visiting their garden. Our team members not only get to see the results of their work daily, they get to share in the delight they’ve made possible. It makes for great days!

While it’s our clients who predictably make our days, neighbors and passersby definitely contribute. People tend to overlook the typical lawn-filled landscapes between buildings – and the people that work to create and maintain them. Our gardens are just different. They draw attention, questions, and appreciation. We enjoy that and hope you will too.
 

More Information

To get a sense of our relationships with our clients, don’t take our word… take theirs!
Client Reviews in Houzz
2021 Compulsive Gardeners Video Tour
2021 Native Plant Garden Tour Fall Update
2021 Fire Risk Reduction Tour – Pasadena
2021 Fire Risk Reduction Tour – Tujunga

We Roll with Style

We ride to each job together in company branded trucks

November 2021. By Oscar Ortega: As a manager and as a team member, one of my favorite perks is team transportation. We look good when we roll up! It’s not all that common in the landscaping industry, and it makes a difference on several levels. Here’s why it feels important.

   

It evokes courtesy.

When we arrive on a job, our trucks set a tone for our interactions. They are clean and professional, and it helps clients and their neighbors understand us as experts and professionals. We see our new clean air vehicles further prompting respect.
 

Gas is covered.

As gas prices skyrocket, they are not hitting my team member paychecks. This is huge! And it isn’t just gas. Because we use FormLA Landscaping trucks to reach job sites, we save wear and tear on our personal vehicles.
 

Team members can use public transit.

Stable transportation can be a barrier to entry into the landscaping transportation, particularly for maintenance professionals who visit multiple gardens in a day. As long as a team member can reliably get to our offices, they do not need a car or a license. Metro, bus, bike or skateboard, we are all for alternative transit.
 

It’s more efficient.

We know we will all get to our next site at the same time. Because our team leaders know their gardens and stock each truck for the day, we also know all the tools we need will be there when we are. We are more effective, and there is much less stress as a result.
 

It’s pretty fun!

Let’s face it… driving through LA County every day could be really unfun. For us, it can actually be fantastic. There are some great story and joke tellers on the team, which makes for fun rides. Even on days where we are all a bit quiet, it really reduces one of the main stressors of maintenance work.
 
Professional trucks are just one of the tools FormLA Landscaping provides. It’s worth noting, we provide PPE too.
 

We Provide PPE

Team Health and Safety Is Essential to Us

November 2021. By Kirk Aoyagi: As we learned we would be allowed to work through Safer at Home in March 2020, we discussed what it would look like to keep one another safe and to feel good doing it. Providing PPE was one of the most basic requests fielded by the team, and it is fully in-line with our approach – we provide tools to ensure our team members can effectively and safely accomplish each task. Here are three of the reasons we provide Personal Protective Equipment (PPE) to each member of our team.
 

We need to know you are safe.

We look out for one another. Many of our team members have worked together for decades, and we know one another’s families. We care about one another’s safety and feelings of safety – as it relates to pandemic and also our work in general. We also understand that our ability to work and provide for our families is interdependent. If one person is sick or injured, it impacts the whole team.
 

We can get it better and cheaper.

Securing PPE is easier for us than it is for an individual team member. Because we buy in bulk, we can get better PPE less expensively than our team members could on their own. This way, we can also ensure equity in our team members’ safety on the job.
 

We want you to have a life.

Our work takes creativity, know-how, diligence, sometimes physical stamina, and love. We need team members to bring all that to work – that means having a life outside of the garden. By providing PPE and other tools, we protect your personal time and energy.
 
 
Providing PPE is just the start. We were one of the first businesses in Los Angeles to earn an
LA County Public Health Covid-19 Safety Compliance Certificate, which confirms our adherence to the highest safety protocols in our operations. Also, providing PPE is just one way in which we protect your health and wellness. Our sustainable practices translate into our team members feeling better at the end of each day and protect everyone’s long term health as well.
 
 

More Information

FormLA Health and Safety Communications
Protect Your Heart